New virtual care options at Sussex and Charlotte County Hospital emergency departments through the Horizon Health Network.
This one-year pilot project, powered by Teladoc Health Canada technology, offers an alternative pathway to care and potentially quicker access for those experiencing urgent, non-life-threatening medical issues.
Over 270 patients have been seen through the new virtual care at the two hospitals since late November 2024.
Health Minister John Dornan says this complements existing coverage and helps reduce wait times.
“We have had difficulties in some of our emergency departments maintaining staff, physicians and nurses, 24/7. There are competent, qualified, educated nurses and other healthcare providers, and respiratory therapists working there, but often times you need the help or the opinion of a physician. These centres are able to call a physician that could be anywhere in the country. They have video access to those patients, they interpret the results, and most patients are able to be treated adequately and go home.”
He adds it’s a way of keeping some of the smaller centres open, using team members that might not be on site, but respecting the ability of the team members that are on site.
Some of the examples of health concerns that may be treated virtually include:
- Vomiting and diarrhea
- Urinary tract infections
- Mild respiratory issues
- Mild aches and pains
- Rashes or allergic reactions
- Mild abdominal pain
- Minor infections
This type of service has successfully been implemented in other provinces across the country, including Nova Scotia, and Newfoundland and Labrador.
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